Annual Reports and audited Financial Statements are available upon request.
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Annual reports
At La Passerelle-I.D.É., we are proud to continue to be a catalyst for tangible changes to improve the living conditions of individuals and families, through our culturally adapted services, activities and programs.
2024-2025
Impacts in figures
5,721 unique clients served Over 720 Black and racialized families received food stamps – reaching over 2,000 family members 43,618 People Informed via Social Media and Email Lists (Mailchimp, LinkedIn, Twitter, Facebook, Instagram, YouTube channel) 2,580 Black and racialized family members Reached 120 Culturally Appropriate Webinar Sessions and Workshops on Various Topics Offered Virtually and In-Person 90% of Our Clients Require Culturally Appointed Support and Guidance 90% of Our Clients Received Our Services at Least 3 Times, In-Person or Virtually 90% Client Retention Rate 87% Client Satisfaction Rate
2023-2024
Impacts in figures
3,581 unique clients served. 33,057 People informed via social media and electronic mailing lists (Mailchimp, Linkedin, Twitter, Facebook, Instagram, Youtube channel). --- person-hours of service. 600+ Black and racialized families received food vouchers - that's over 2,000 family members reached. 175 culturally adapted webinar sessions on various themes offered virtually and face-to-face. 75% is the client retention rate. 85% is the client satisfaction rate. 77% of our clients require culturally adapted coaching and support. 80% of our clients have received our services at least 3 times, either face-to-face or virtually.
2022-2023
Impacts in figures
3,775 clients reached. 2,867 clients received direct services from La Passerelle-I.D.É., both in person and virtually. 14,335 person-hours of service. 750 beneficiaries, including family members, received food vouchers, laptops, Ramadan baskets, turkeys, hygiene kits and masks, access to hotspots, Christmas gifts, furniture through Furniture Bank, food through Food Bank, and other essential support. 135 culturally adapted webinar sessions on various topics and in-person workshops. 75% of clients are satisfied with the housing support program. 85% of clients are satisfied with our culturally adapted programs. 28,500 people reached through social media and email lists (Mailchimp, LinkedIn, X, Facebook, YouTube).
2021-2022
Impacts in figures
2,316 clients reached. 1,025 people participated in virtual conversations about the call to action against systemic racism experienced by Black and racialized Francophone communities in Ontario. 28,371 person-hours of service. 260 family members received food vouchers, hygiene kits and masks, hotspots, cell phones, Christmas gifts, and essential support for their needs. 120 culturally appropriate webinar sessions on various topics. 55 family members from Black and racialized communities received Christmas gifts for their children. 26,719 people informed via social media and email lists (Mailchimp, LinkedIn, Twitter, Facebook, YouTube).
2020-2021
1,876 people who participated directly in activities and services. 700 members received food baskets and essential support for their needs. 75 culturally adapted webinar sessions on different themes. More than 300 calls received by the La Passerelle-I.D.É team and the volunteers of the 24/7 emergency line. 24,220 people informed via social media and electronic mailing lists.
Build Back Better
Impact Of Our 2020-2021 Results











